Reference

How We Handle the Information You Share

We collect and protect the data you provide when you open an account, deposit through bKash, Nagad or Rocket, and access the lobby. This policy explains what we gather, how we use it, and the choices you have over your information.

Account registration dataPayment transaction recordsDevice and access logsCookie and session dataWithdrawal verification details
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VIP8 How We Handle the Information You Share
CONTACT PATHS

Reach Us About Your Privacy

If you have questions about how we handle your data, want to request a copy of your information, or need to update your details, contact our support team. We respond to privacy inquiries through the same channels we use for account help.

Live Chat Open the chat widget in the lobby footer to speak with our team. Privacy requests are handled during support hours, and we confirm your identity before sharing account data.
Email Support Send your privacy question or data request to our support email address. Include your registered mobile number so we can verify your account and respond securely.
Account Settings View the data we hold about you by logging into your account and opening the profile section. Update your email, mobile number and communication preferences directly from that screen.
DATA SECURITY

How We Protect Your Information

We use encryption, secure authentication and access controls to protect the data you share when you register, deposit via bKash, Nagad or Rocket, and access your account. Our approach combines technical safeguards with clear policies on data retention, cookie use, and your rights to manage your information.

Encryption and Storage

Your account credentials, payment details and transaction history are encrypted during transmission and stored on servers with restricted access. We use SSL certificates to secure the connection between your device and our platform.

Cookie Usage

We place cookies on your device to maintain your login session, remember your language preference, and analyze lobby traffic patterns. You can delete or block cookies through your browser settings, though some features may not work without them.

Data Retention

We keep your account records, deposit and withdrawal logs, and gameplay history for as long as your account is active and for a defined period afterward to meet operational and legal obligations. You can request deletion where local law permits.

Your Rights

You can request a copy of your data, ask us to correct inaccurate information, withdraw consent for marketing messages, and request deletion of your account.

Privacy Policy Questions

We collect your full name, mobile number, email address, date of birth, and payment details when you open an account. We also log your IP address, device type, and browser information each time you access the lobby to protect your account and prevent fraud.

We record the amount, timestamp, and payment method for every deposit and withdrawal to reconcile your account balance, process payouts, and maintain transaction history. This data is shared only with the payment processor handling your bKash, Nagad or Rocket transfer.

We share your information only with payment processors to complete deposits and withdrawals, with game providers to load live casino and slot sessions under your account, and with our support team when you contact us. We do not sell your data to marketing companies or unrelated third parties.

Contact our support team via live chat or email and ask for a data access request. We will verify your identity by checking your registered mobile number, then provide a report of your account details, transaction history, and gameplay logs within a reasonable timeframe.

Yes, you can request account closure and data deletion by contacting support. We will delete your personal information where local law permits, though we may retain certain records for a limited period to meet legal and operational obligations such as transaction audits and fraud prevention.

This policy applies when you access the platform from eligible regions where local law permits online casino and sports betting services. Availability and enforceability depend on your local jurisdiction, and you are responsible for ensuring your access complies with applicable law in Bangladesh.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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